The Process

If you'd like to explore having Disco's Givex integration set up for your own Shopify stores, please get in touch with us at sales@discolabs.com. We'll then learn more about your business, run you through a standardised questionnaire (listed below), and provide you with a quote and timeline for the setup process.

Once we have an agreement in place, Disco's Givex integration is installed into your Shopify store in a similar manner to any other Shopify app. We'll then work directly with Givex to have the integration certified for use on your stores (this is required by Givex for each merchant, but is usually straightforward) and configure your integration with the API settings provided by Givex.

We typically test and certify the integration on a "staging" or "development" Shopify store before moving it into production - if you don't already have a staging or development Shopify store, this can be a great opportunity to get this set up.

In addition to the certification and configuration, we need to make two further changes to how your store works:

  1. Adding a new "gift card" products to your store, with the formats and denominations you require;

  2. Making two changes to your store's theme: (a) creating a special product page to collect additional information from users when they are purchasing gift cards; and (b) making a small customisation to your checkout to enable the validation of gift cards via Givex rather than Shopify.

Once you're certified and tested, we can go ahead and launch! Disco will handle any support required in the first few weeks after launch as part of our engagement. Ongoing, our hosting and maintenance fee covers the cost of us keeping the integration servers running, ensuring uptime and availability, and making any system-wide changes mandated by changes in the Givex or Shopify APIs.

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